Evolving the Airport
Published 08 September 2022
As the demand for air travel surges again post-pandemic, airports need to overhaul their servicescapes, design and infrastructure to enhance the passenger experience, in addition to foregrounding sustainability, accessibility and wellness. We survey the standout new concepts showing how these global hubs can become both edifying and more efficient.
High-Tech Terminals
Wellbeing Worlds: Stress, Sleep & Accessibility
Crafting a Sense of Place
Keeping Up with Climate Change
A summer of travel chaos has underscored the urgency of digital innovations that streamline and speed up the airport journey, from check-in to boarding and beyond. Operators are investing in artificial-intelligence-enabled (AI) biometrics, intuitive digital wayfinding and virtual queuing systems to minimise future disruption.
A summer of travel chaos has underscored the urgency of digital innovations that streamline and speed up the airport journey, from check-in to boarding and beyond. Operators are investing in artificial-intelligence-enabled (AI) biometrics, intuitive digital wayfinding and virtual queuing systems to minimise future disruption.
Summary
High-Tech Terminals | A summer of travel chaos has underscored the urgency of digital innovations that streamline and speed up the airport journey, from check-in to boarding and beyond. Operators are investing in artificial-intelligence-enabled (AI) biometrics, intuitive digital wayfinding and virtual queuing systems to minimise future disruption. |
Wellbeing Worlds: Stress, Sleep & Accessibility | While hygiene protocols continue to be important, leading airports are attending to numerous holistic health concerns – from reducing anxiety and supporting sleep, to improving accessibility for people with disabilities. With 87% of global travellers wanting private relaxation spaces in terminals, wellness-centric lounges are flourishing (Collinson, 2021). |
Crafting a Sense of Place | Airports can serve as a compelling window into regional or national cultures for experience-hungry travellers. Recognising this, several recent launches diverge from a homogenous, sterile aesthetic in favour of bespoke, localised décor. Food and beverage propositions focusing on locally sourced produce similarly help kickstart or extend the tourism experience. |
Keeping Up with Climate Change | While the race is on to develop cleaner aviation fuels – and architects feud over the ethics of participating in airport projects – tomorrow’s terminal buildings must recentre sustainability. Embodied carbon architecture, rainfall harvesting and renewable energy microgrids are among the features aiming to cut environmental footprints. |
Evolving the Airport
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Offering access to over 350 consumer and cross-industry reports annually, Stylus Membership is your window to tomorrow’s most exciting opportunities.
We already arm more than 500 of the world’s most forward-thinking brands and agencies with the creative insights they need to make transformative business decisions.
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