Published 10 June 2024

Author
Alex Daniel
18 min read

The rising cost of living continues to shape consumer finance. We’re in a period when budgeting challenges, bargain hunting and financial education are brag-worthy habits – but so is splurging on luxury goods and experiences. To meet consumers, brands must upgrade their messaging, products and services to support and reflect emerging (and occasionally contradictory) money mindsets.

1. The Economy Dichotomy

2. No-Nonsense Savers

3. Consumers Embrace Spending Challenges

4. Trading Down – Bargains Become Cool

5. Brands Strategize on Dynamic Pricing

6. The Product-Driven Lifestyle Inflation Trap

7. Joy-Driven & Experiential Spending

8. Upgrading Financial Education

9. Tomorrow’s Digitally Managed Finances

10. Formalising Second-Hand & Peer-to-Peer Economies

Across Europe and the US, many consumers are frustrated by headlines about the excellent state of the economy – with low unemployment and high wages – while seeing their own buying power dwindle. Tension is building between pressed low-to-middle-income consumers and wealthier households, many of whom are finding financial security in homeownership and child-free lifestyles.

Across Europe and the US, many consumers are frustrated by headlines about the excellent state of the economy – with low unemployment and high wages – while seeing their own buying power dwindle. Tension is building between pressed low-to-middle-income consumers and wealthier households, many of whom are finding financial security in homeownership and child-free lifestyles.

Summary

1. The Economy Dichotomy

Across Europe and the US, many consumers are frustrated by headlines about the excellent state of the economy – with low unemployment and high wages – while seeing their own buying power dwindle. Tension is building between pressed low-to-middle-income consumers and wealthier households, many of whom are finding financial security in homeownership and child-free lifestyles.

2. No-Nonsense Savers

Money struggles aren’t stopping consumers from setting ambitious savings goals. People worldwide are looking to pad their emergency funds, retirement savings or even holiday cash. To serve these individuals, forward-thinking finance brands are increasing returns on investment from savings with strategies like tech-assisted investing and competitive interest rates.

3. Consumers Embrace Spending Challenges

On social media, consumers are responding to financial turbulence with saving challenges, which involve pausing spending on tempting categories for a set period. These challenges are particularly popular among young people, who are looking for recognition from their peers for their money smarts – a trend discussed in 10 Youth Trends to Watch 24/25.

4. Trading Down – Bargains Become Cool

To reduce costs, 79% of Americans are interested in “trading down” – buying fewer items or switching to more affordable retailers or brands (McKinsey, 2023). Wallet-friendly retailers (from China’s Temu to America’s Target) are bolstering their reputation among cost-conscious consumers, as are initiatives that streamline the process of finding enviable deals.

5. Brands Strategize on Dynamic Pricing

Spotting consumers’ verve for discounts, many brands are choosing to price products according to demand – also called dynamic pricing. While only 8% of Brits say they’d pay more for food and drink during busy periods (Barclays, 2023), smart retailers are transparently leveraging fluid pricing trials, such as offering discounts for perishables nearing their expiry date.

6. The Product-Driven Lifestyle Inflation Trap

The desire to attain an aspirational luxurious life is leading some people to spend beyond their means and into credit card debt (see Key Stats). It’s driven, in part, by social media “wealth porn” and the illusion that everyone can afford expensive goods – a phenomenon leading some consumers to prioritise things over experiences.

7. Joy-Driven & Experiential Spending

When it comes to consumers who prioritise spending on experiences, many are shunning pandemic-era indulgences – like streaming services and virtual fitness. “Instead, [spending is] about all of the things we were starved for: human interaction, socialising, travel,” says Ulrike Malmendier, economics and finance professor at the University of California, Berkeley.

8. Upgrading Financial Education

Consumers’ money smarts haven’t improved alongside the popularity of finance influencers – a trend we’ve tracked since our 2021 Macro Trend Budget (Re)valued. While money content may be popular on social media, more brands are recognising the need for educational content in other formats. Cue a rise in school lesson plans, books and apps offering trustworthy financial advice.

9. Tomorrow’s Digitally Managed Finances

Digital payment services – like Apple Pay and Cash App – are some of young consumers’ favourite brands. They’re increasingly trusted across generations: 75% of Americans believe digital payments are as secure as using debit and credit cards (Motley Fool, 2024). Banks are responding by introducing innovative services, from money-management bots to seamless international payments.

10. Formalising Second-Hand & Peer-to-Peer Economies

Globally, 69% of consumers say that buying second-hand clothing or using repair services could save them money or has already done so (Klarna, 2024). Some see this as a reason to frequent thrift stores and repair services, while others are starting second-hand side hustles. These dual forces are pushing second-hand economies to mature and develop rapidly.

10 Consumer Finance Trends to Watch

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