Travel Retail: Trends & Opportunities

Published 01 August 2024

Author

Estella Shardlow

8 min read

The worldwide travel retail sector is predicted to be worth $145bn by 2028, growing by 14.9% annually (Valuates Reports, 2024). Spanning hotels, cruise ships, downtown duty-free, airlines and airports, emerging sweet spots in this dynamic sector include circular economy (rental and resale) collaborations, branded luxury lounges, and e-commerce initiatives for boosting pre- and post-trip sales.

Sensorial Airside Sanctuaries: Gastro & Wellness-Blended Brand Lounges

Hotel & Airline Collabs Create Vacation-Ready Recommerce

Extending Travel Retail’s Reach: Pre- & Post-Trip Tactics

With half of global travellers keen to see hybrid airport concepts by brands merging hospitality and shopping (Airport Dimensions, 2024), diversifying into lifestyle-led lounge spaces – pay-to-access or loyalty-club-associated spas, restaurants and clubhouses – presents winning opportunities for travel retailers. Early successes provide welcome respite from sterile, stressful terminals, often layering on travel-aligned wellness services or culinary experiences.

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The rise of recommerce (see Circular Economy Concept Stores and Key Stats) is now making inroads in the travel sector, with a slew of hoteliers, cruise operators and airlines introducing rental services or resale boutiques. Partnerships with fashion and accessories brands are particularly pertinent, sating vacationers’ desire for fresh, destination-specific wardrobes (sometimes on a shoestring) while curbing fashion waste.

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Shrewd brands are kick-starting travel commerce before consumers even pack their bags – and continuing it well after the journey ends. Hotel-branded e-commerce platforms, apps easing downtown duty-free shopping, concepts for recapturing VAT Revenue (Keeping Cash in Travel Retail) and partnerships between duty-free retailers and booking platforms are among the strategies stretching trip-inspired purchasing further.

Travel Retail: Trends & Opportunities

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Topics

Travel & Tourism

Retail

Hospitality & Service

Dining

Automotive & Transport

Science & Technology

Skincare

Brand Experience

Service Design

Brand Spaces

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