Published 01 May 2025

8 min read

Fitting rooms are key to customer conversion – 36% of Europeans have been put off shopping due to negative experiences (Zalando, 2024) – yet their design and functionalities are often neglected. We survey the most noteworthy innovations across sports, outdoors apparel and fashion – from phygital fitting rooms and ambience-adjustable spaces to product stress-testing and service-accompanied changing areas.  

The Phygital Fitting Room for a Streamlined Store

Mode- & Mood-Shifting Ambient (Social-Media-Ready) Spaces

Spaces for Putting Products Through Their Paces

Service-Accompanied Spaces

Smart brands are installing phygital fitting rooms featuring streamlining tech that diminishes the need to try on multiple sizes and styles: space- and body-sensing fit tech, augmented reality (AR) try-on and artificial intelligence (AI)-networked omnichannel fitting rooms, capable of connecting to consumer reservations. Similarly, in-room checkouts are cutting queuing time, reducing the chance of losing a conversion.

Smart brands are installing phygital fitting rooms featuring streamlining tech that diminishes the need to try on multiple sizes and styles: space- and body-sensing fit tech, augmented reality (AR) try-on and artificial intelligence (AI)-networked omnichannel fitting rooms, capable of connecting to consumer reservations. Similarly, in-room checkouts are cutting queuing time, reducing the chance of losing a conversion.

Summary

The Phygital Fitting Room for a Streamlined Store

Smart brands are installing phygital fitting rooms featuring streamlining tech that diminishes the need to try on multiple sizes and styles: space- and body-sensing fit tech, augmented reality (AR) try-on and artificial intelligence (AI)-networked omnichannel fitting rooms, capable of connecting to consumer reservations. Similarly, in-room checkouts are cutting queuing time, reducing the chance of losing a conversion.

Mode- & Mood-Shifting Ambient (Social-Media-Ready) Spaces

A clutch of youth-focused brands are creating fitting rooms that flex to consumers’ shopping missions (with friends or alone) and moods, with a particular focus on social-media-ready backdrops via adjustable audiovisuals, ‘fit check’ studios and screens with AR filters.

Spaces for Putting Products Through Their Paces

Sports and outdoor brands are supercharging trialling-based fitting spaces to showcase the prowess of technical products. This includes weather-emulating simulators for testing the mettle of both new and pre-owned items and areas in which to explore the fit and feel of wellbeing-centred apparel.

Service-Accompanied Spaces

Forward-thinking brands are upping the ante on service-accompanied fitting rooms. Key concepts include changing rooms that act as a hub for local runners, in-fitting-room tailoring and old-school elevated service standards, such as bureaus for sending home clothing worn to the store when shoppers want to wear their new items immediately.

Finessing the Fitting Room

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Offering access to over 350 consumer and cross-industry reports annually, Stylus Membership is your window to tomorrow’s most exciting opportunities.

We already arm more than 500 of the world’s most forward-thinking brands and agencies with the creative insights they need to make transformative business decisions.

We’d love to do the same for you.

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