Mastering the Multigenerational Workplace
Published 26 February 2024
Spurred by delayed retirements and shifting attitudes towards higher education, global workforces are increasingly age-diverse. While this raises the opportunity for knowledge sharing and mentorship, it also heightens the likelihood of misunderstandings and age bias. Employers must scrutinise their benefits, schedules and training procedures to ensure employees across generations are productive, supported and fulfilled.
Multigenerational Workplace Dynamics
Coordinating Age-Inclusive Schedules
The Digital Divide
Making Benefits More Inclusive
Globally, 83% of executives agree that a multigenerational workforce can boost business success (AARP, 2020), but differing behavioural norms, age bias and overloaded managers can thwart productive collaboration. Understanding each generation’s unique professional outlook and struggles is the first step to designing a more harmonious workplace.
Globally, 83% of executives agree that a multigenerational workforce can boost business success (AARP, 2020), but differing behavioural norms, age bias and overloaded managers can thwart productive collaboration. Understanding each generation’s unique professional outlook and struggles is the first step to designing a more harmonious workplace.
Summary
Multigenerational Workplace Dynamics | Globally, 83% of executives agree that a multigenerational workforce can boost business success (AARP, 2020), but differing behavioural norms, age bias and overloaded managers can thwart productive collaboration. Understanding each generation’s unique professional outlook and struggles is the first step to designing a more harmonious workplace. |
Coordinating Age-Inclusive Schedules | Ideal work schedules vary based on personal preferences, life stages and living situations and tend to follow broad generational lines. Forward-thinking organisations are implementing timetables that flex to their workforces, blending the need for teamwork with the desire for timetable autonomy. |
The Digital Divide | As digital natives (Gen Zers and millennials) represent the majority of the workforce, and as technology develops, companies can expect generational strife around enterprise tech to emerge. With research suggesting that generative artificial intelligence (AI) is most likely to automate low-skilled (entry-level) tasks, organisations must construct new supportive growth trajectories for impacted employees. |
Making Benefits More Inclusive | The benefits that employees look for are becoming more diverse as a range of generations coexist in the workplace. From inclusive parental leave to menopause support, forward-thinking companies should ensure they’re providing for workers at all life stages. For insights on financial support, see Financial Wellness for the Inflation Era. |
Mastering the Multigenerational Workplace
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