Published 18 June 2020

Author
Rebecca Hobbs
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5G will enable a technological revolution, realising a phygital world in which our physical experiences will be intertwined with digital layers. We chart the timescales for change, distilling the retail-applicable technologies that will benefit most – from seamless upgrades of AR uniting real life with imagined brandscapes to the ambient in-store environment as standard.

Timescales & Tech Breakdown

Fashion & Sports Brands Bridge Realities

Ambient Internet: Transforming the Physical Store

Remote Service, Upgraded

5G ultimately holds the key to zero-latency, ‘infinite internet’ (meaning digital worlds will function as seamlessly as our physical interactions with no time lag). From the demise of clunky VR hardware to 5G devices in consumers’ hands, we reveal the different types of 5G applications, as an early roadmap for planning and investment. 

5G ultimately holds the key to zero-latency, ‘infinite internet’ (meaning digital worlds will function as seamlessly as our physical interactions with no time lag). From the demise of clunky VR hardware to 5G devices in consumers’ hands, we reveal the different types of 5G applications, as an early roadmap for planning and investment. 

Summary

Timescales & Tech Breakdown

5G ultimately holds the key to zero-latency, ‘infinite internet’ (meaning digital worlds will function as seamlessly as our physical interactions with no time lag). From the demise of clunky VR hardware to 5G devices in consumers’ hands, we reveal the different types of 5G applications, as an early roadmap for planning and investment. 

Fashion & Sports Brands Bridge Realities

One of the most transformative short-term consequences of 5G will be its effect on ‘extended-reality’ technologies: AR – virtual overlays onto the real world; VR – fully virtual environments; and MR – where the real and virtual are imperceptibly blended). Users will inhabit the perspectives of sporting heroes or interacting with catwalk stars or spaces, among other things.

Ambient Internet: Transforming the Physical Store

Heralded as the ‘next big thing’ for bricks-and-mortar retail but currently limited to brand behemoths with mega budgets, 5G will make the Internet-of-Things (IoT)-enabled store commonplace. From more sophisticated pop-ups (key post-lockdown, see Post-Covid Pop-Up Perspectives) to checkout-free stores, IoT will enable physical spaces to function as intelligently and interconnectedly as e-commerce.

Remote Service, Upgraded

5G will spark an upgrade of remote customer service and ‘clienteling’ as high-quality video consultations are imbued with much greater fidelity. Coupled with better post-purchase support, online brand/consumer relationships will mirror the ease of the best real-life communications.

Brand Boosts: 5G Retail Futures

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Want to see the full report?

Offering access to over 350 consumer and cross-industry reports annually, Stylus Membership is your window to tomorrow’s most exciting opportunities.

We already arm more than 500 of the world’s most forward-thinking brands and agencies with the creative insights they need to make transformative business decisions.

We’d love to do the same for you.

Book a demo with us today to discover more.

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