The Future Airport: 24/25
From retailers and hospitality operators to city planners and automotive companies, cross-category brands can absorb learnings from leading airports that are implementing eco-aligned tech and service innovations on their premises. Beyond offering speed, efficiency and ease, these hubs are also mastering the provision of luxe leisure, holistic hospitality and destination dining.
Airports Channel Lifestyle Priorities
Trouble-Free Transitions
Conscientious Service Cues
Championing Ethical Enterprise
Thoughtfully edited lifestyle-anchored airports have become alluring destinations in their own right. From expansive aerotropolises designed for living, shopping and socialising to productivity-focused workspaces and vibrant dining hubs, these travel nucleuses are making in-transit time desirable. See Wellness Travel Trends: 24/25 and The Future Members’ Club: 24/25 for more innovative spaces.
Thoughtfully edited lifestyle-anchored airports have become alluring destinations in their own right. From expansive aerotropolises designed for living, shopping and socialising to productivity-focused workspaces and vibrant dining hubs, these travel nucleuses are making in-transit time desirable. See Wellness Travel Trends: 24/25 and The Future Members’ Club: 24/25 for more innovative spaces.
Summary
Airports Channel Lifestyle Priorities | Thoughtfully edited lifestyle-anchored airports have become alluring destinations in their own right. From expansive aerotropolises designed for living, shopping and socialising to productivity-focused workspaces and vibrant dining hubs, these travel nucleuses are making in-transit time desirable. See Wellness Travel Trends: 24/25 and The Future Members’ Club: 24/25 for more innovative spaces. |
Trouble-Free Transitions | As passenger numbers soar, airports smooth the flow through terminals via the implementation of intuitive digital solutions. From biometric scanners and artificial intelligence (AI)-powered baggage handling to virtual queuing systems, a new breed of service tech is subtle and seamless. Even sustenance is becoming an effortless endeavour thanks to the deployment of on-site snackbots. |
Conscientious Service Cues | Airports are adopting a more anticipatory approach when it comes to visitors’ multifarious needs. While helpful wayfinding tech and machine-driven customer support provide real-time assistance, digital tools also enable more inclusive services: think wheelchairs embedded with multilingual communications functionality, autonomous retail stores and pharmacies that fill prescriptions on the spot. |
Championing Ethical Enterprise | From large-scale electric vehicle (EV) charging parks (for land-based vehicles and electrified air taxis) and photovoltaic solar panels to “subglacial” cooling capacity, eco-first airports lead in the sustainability stakes. Meanwhile, taking a thoughtful approach to their social impact, future-forward travel hubs are devising donation programmes for unclaimed property and using AI to minimise food waste. |
The Future Airport: 24/25
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Offering access to over 350 consumer and cross-industry reports annually, Stylus Membership is your window to tomorrow’s most exciting opportunities.
We already arm more than 500 of the world’s most forward-thinking brands and agencies with the creative insights they need to make transformative business decisions.
We’d love to do the same for you.
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