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The Future of Work: Virtual Work Worlds

Published 05 November 2021

Author

Lucy Kehoe

Technology will be crucial to powering work's hybrid future. We survey the digital innovations set to help both employers and their workforces adapt and thrive in the new normal, including solving Zoom fatigue and productivity lulls, as well as smoothing remuneration and recruitment.

While hybrid work is set to be the norm, only 37% of global employees believe their company is currently succeeding in aligning work across physical and digital channels (Qatalog & GitLab, 2021). To bridge the gap, dispersed teams require tech concepts that cultivate office camaraderie, elevate  remote training and energise online meetings.
Only 20% of global employees feel engaged with their job (Gallup, July 2021). Therefore, a core challenge of the hybrid working future is ensuring teams stay motivated wherever they’re based. Productivity-boosting tools are on the rise – but so too are fears of overstepping surveillance. 
With Covid-19 causing soaring numbers of redundancies and resignations (see Enlightened Employers), recruitment is due an overhaul. Online communities and transparency-boosting tools are coming to the aid of job hunters frustrated by illogical or oblique hiring processes, while new platforms can also enable companies to uncover more diverse talent.
The payroll is due an upgrade. Shrewd companies are harnessing new technologies that streamline the process and shore up workers’ financial security – a crucial step, given the economic fallout from the pandemic and the growing gig economy (see Key Stats).   
The importance of a good work-life balance has overtaken securing a comfortable salary as the most important job benefit, at 72% versus 69% (JLL, 2020) – a topic we explore further in Enlightened Employers. Enter a new wave of tech-led solutions helping to rebalance the work-life duality, support workers’ welfare and curb burnout.

The Future of Work: Virtual Work Worlds

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Topics

AI & Robotics

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