Singular Society: H&M’s Subscription-Based Retail Model

Published 12 January 2021

Authors

Matt Zara,

Rebecca Hobbs

Tapping into consumer concerns around personal finances, heightened by the pandemic, H&M Group’s new subscription-based retail model, Singular Society, offers home and wardrobe essentials to members at cost price. Designed to make a profit via membership fees rather than product, the initiative demonstrates the brand’s commitment to transparency, courting consumer trust.

Singular Society: H&M’s Subscription-Based Retail Model

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Topics

Home & Interiors

Retail

Ecommerce

Architecture & Spaces

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