
Published 06 October 2025
AI is revolutionising travel by streamlining booking processes, enhancing customer service, optimising operations and enabling hyper-personalisation. In the future, it will make massive strides in efficiency improvement, customisation of services and brand-consumer engagement.



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Cruises are supercharging their entertainment offerings and introducing unique itineraries to align with the passions of different cohorts, from ardent sports fans to flavour-curious foodies. Furthermore, ethically minded passengers will be reassured to learn about the industry’s advancement with lower-impact vessels...